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Cómo negociar con gente difícil
El Modelo Ury de Harvard
$55.000 COP
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A Survival Kit · Strategies for Negotiating with Difficult People
José Ignacio Tobón
$55.000 COP
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Along these lines, you'll find some advice on how to approach a tough negotiator, whom I'll refer to as the S.O.B. This negotiator is abrasive, difficult, abusive, unjust, rude, illogical, disrespectful, challenging, and self-centered. He is ruthless in his pursuit of his goals and has no hesitation about causing you or others inconveniences. He arouses vexing emotions in you, infringes on your rights, and makes you feel helpless. It would be better if you could use ethical and clever ways to mitigate the negative effects that the S.O.B. has on you.

Sobre el autor
Consultor, formador y autor en negociación. Sus libros llevan al papel el método que aplica con equipos directivos y comerciales.
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